At Valiraye, every item is carefully prepared and quality-checked to ensure you receive the best possible experience.
Due to the nature of our products and our commitment to hygiene, safety, and product integrity, all purchases are final. We do not offer refunds, returns, or exchanges under any circumstances. This includes (but is not limited to) gift items, sale items, and promotional purchases.
Please review your order carefully before completing checkout.
If your item arrives damaged, defective, or significantly different from its description, please contact us within 48 hours of delivery at support@Valiraye.com with your order number and clear photos of the item.
If approved, we may offer a replacement or store credit at our discretion. Items must be unused and in original packaging to be eligible.
We do not accept returns or exchanges for change of mind.
Refunds are not provided.
All shipping fees are non-refundable.
Unauthorized returns or packages sent without prior approval will not be accepted.
We appreciate your understanding as we maintain the quality and presentation standards of Valiraye products.
For any further questions, please contact our support team at support@Valiraye.com.